Frequently Asked Questions

1. What you should do if you are unhappy with your cleaner?
If you have used the site to acquire a cleaner and you are not entirely satisfied with the work, then you are under no obligation to continue using this cleaner. In addition to this you can also rate your cleaner on a scale of 1-5 and add review comments which can advise other users of your experiences.


2. What geographical areas do you cover?
We advertise for all cleaners that work in the Putney area; please contact the specific cleaner for more details of extended areas as it is likely that they will work beyond this region on request.


3. Can my cleaner come to my home when I am at work?                               This is dependent on your own needs, if you are happy with the cleaner’s references and reputation then you will be able to provide a key to the cleaner in order for them to work while you are away from the house.


4. Will I have the same cleaner every week?                                                   This is specific for the cleaning company which you select, please ask when you contact the cleaner or cleaning company directly.


5. Who provides the cleaning materials and equipment?                                 This is specific for the cleaning company which you select, please ask when contact the cleaner or cleaning company directly.


6. What are the minimum number of hours?                                                          This is specific for the cleaning company which you select, please ask when contact the cleaner or cleaning company directly.


7. What do I do if the cleaner doesn't turn up?                                              Please contact the cleaner and/or cleaning company directly.


8. Who pays the cleaner, you or I?
The service our website provides is purely informational, any contracts and payments will be between yourself and the cleaner/company which you select from this website.

9. How can I book your service?  
If you find a cleaner which suits your needs, please contact them directly from the contact information which we provide on this website. If you have problems contacting them, please e-mail our help desk on info @ putneycleaners.co.uk and we can update the contact details if necessary.

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Putneycleaners.co.uk: this site is all about FREE advertisment for cleaners. Registered cleaners can update and edit their information.

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